Capelle a/d IJssel, 18 th of March 2020
As part of Batenburg Techniek group, Adelco is actively monitoring and responding to the threat posed by Covid-19. An outline of our current status is as follows:
Last weekend, the national government announced additional measures to prevent the spread of the COVID-19 virus. Of course they also have an effect on your and our organization.
Our business is working and functional although sales people, technical support and some operational people are working as much as possible from home, we have limited staff available at our premises for logistics and operations.
Concerning our supply chain, China is working again (although not everywhere at full capacity), Taiwan is relatively well contained but phases due to the supply from China which was delayed and is still not on full speed, this is also effecting suppliers from other countries.
At this moment this is resulting in longer delivery times from our suppliers, in general the lead times are increased to approximately 6 to 8 weeks. Of course we are monitoring the situation on a daily basis and for questions about your order or deliveries we are available by telephone or by e-mail; email@example.com
Effective from March 16th, we have discontinued all face-to-face meetings with customers and suppliers unless the matter is vital to your or our operations and cannot be dealt with via tele/videoconference. Where and when possible our employees are working from home and telephones have been transferred or will be transferred by our staff. Furthermore, we respect the guidelines from our Government (RIVM) and we have created a situation that colleagues do not have to work too close to one other.
In any case ,these measures shall be valid until April 6th, 2020 or until further notice from RIVM and/or the national government. If you have any questions or comments, please do not hesitate to contact us (either by phone +31-10 2580 580 or by email firstname.lastname@example.org).
I trust we have informed you well, if any more change are necessary we will inform you accordingly.
Adelco Electronics BV